What is your return policy?
Online purchases made through shopcrunchycasa.com are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores.
**NO RETURN ON MARCH TEES, AFTER MARCH DATE
**NO RETURN/REFUND ON DIGITAL PRODUCTS
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
Food items, sale merchandise, cosmetics, and gift cards / e-gift cards are all final sale items and cannot be returned or exchanged unless required by law.
How soon will I receive a refund for my return?
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. for returns from international and apo/fpo addresses, please allow 4-6 weeks from the return shipped date for your account to be credited and 2-3 billing cycles for the credit to appear on your statement.
I cannot find the answers to my questions, how do I reach customer service?
Email us at: firstname.lastname@example.org