FAQ

Do I need to register before placing an order?
You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. 

Can I order by phone?
Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone.

What kinds of payment methods do you accept?

We accept the following forms of payment:

  • Visa
  • Master
  • Discover
  • American Express
  • Paypal
  • Shop Crunchy Casa Gift Cards
Is my privacy and personal information secure on your site?

Please read our privacy policy to view the full details on how we protect your privacy and personal information.

Do you restock items that are sold out?

Yes!  Most items will be restocked within 72 hours. 

Can I modify or cancel my order?

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

How do I know what size to choose?

View our complete size chart for men, women, and kids.

I cannot find the answers to my questions, how do I reach customer service?

Email us at info@shopcrunchycasa.com